Crowdsourcing Collective Emotional Intelligence

Emerging Collective Intelligence Business Models

This paper essays an approach to the emergence of new business models based in collective intelligence through the inclusion of crowdsourcing in business processes. To contextualize this phenomenon, we present a brief sate of art, highlighting some key terms fundamental to understand collective intelligence and its impact in the business environment and on how organizations are changing the way...

Crowds and swarms: essays on crowdsourcing and open innovation as instances of collective intelligence and distributed problem solving in science and business

THE ROLE OF COLLECTIVE INTELLIGENCE IN DESIGN A protocol study of online design communication

Web-enabled collective intelligence in design invites anyone to contribute to a design process through crowdsourcing. We use a protocol analysis method to analyse the forum data on a collective intelligence web site, studying communication among individuals who are motivated to participate in the design process. A protocol analysis allows us to compare collective intelligence in design to simil...

A Collective Action Inspired Motivation Framework for Crowdsourcing

In this paper, we propose a framework of motivations about why people participate in crowdsourcing without monetary incentives. The framework is based on the four pillars of crowdsourcing as well as the motivations referenced from collective action studies. We argue that crowdsourcing is not only about collective intelligence but is also similar to collective action, particularly when there is ...

What "Crowdsourcing" Obscures: Exposing the Dynamics of Connected Crowd Work during Disaster

The aim of this paper is to demonstrate that the current understanding of crowdsourcing may not be broad enough to capture the diversity of crowd work during disasters, or specific enough to highlight the unique dynamics of information organizing by the crowd in that context. In making this argument, this paper first unpacks the crowdsourcing term, examining its roots in open source development...